Welcome to the Coaching course. 

Coaching is a critical leadership skill, and when used effectively it can be the difference between acceptable levels of performance and exemplary levels. 

This online course will allow you to describe the purpose and benefits of coaching, identify the needs of the people you are coaching, deliver effective coaching and give and receive effective feedback. 

	Is this course for me?
	This course is suitable for anyone undertaking a management role.
	How will I benefit from this course?
	On completion of this course you will understand: Why coach people? The benefits of coaching for employees How coaching others helps you as a manager How coaching benefits your organisation.
	How long will it take?
	It should take you about 30 minutes to complete.
	How much does it cost?
	This course is free.
	Will I get a certificate at the end?
	Yes - you will be able to download a certificate after you have completed all the modules and the feedback form.
	How do I start?
	Scroll to the top of the page and click on the       Join course       button. This will take you through to the course content. You don't need to complete the course in one go - you can always continue later from where you left off.