Welcome to the Introduction to Coaching and Mentoring course! 

This course has been specifically designed to help you develop your understanding of coaching and mentoring and the benefits of using them when working in an emergency response. With this course and accompanying toolkit, you will be able to recognise how to structure and carry out an effective coaching or mentoring session.

This course uses video and scenarios to help you to build and strengthen your understanding of how to put coaching and mentoring skills effectively into practice.

The Introduction to Coaching and Mentoring course is also available in French, Spanish, Arabic and in English (contextualised for the Middle East and North Africa region).

A person with a thinking bubble Is this course for me?
Yes, definitely! You might be a technical specialist (e.g. nutritionist, health adviser, education manager) who is looking for a more effective way to impart knowledge to others and build their skills. You might be a manager keen to support individuals in your team. Part of your role may be to develop others or you may have been approached to be a coach and mentor within your organisation or network. This course will give you the building blocks you need to do this with confidence.
A person with a lightbulb over their head How will I benefit from this course?
On completion of this course you will:
  • Understand and explain the purpose and differences between coaching and mentoring and how they can be used within the constraints of the humanitarian sector
  • Recognise the benefits of coaching and mentoring for different stakeholders
  • Describe the steps of a coaching model - What? So what? Now what?
  • Be able to hold a coaching and mentoring session
  • Be able to evaluate the effectiveness of the approach used and identify how to improve it
  • Be able to implement the coaching/mentoring phases – set up (contracting), establish the relationship, structure conversations, review the process
  • Have the confidence to practice the skills
  • Be prepared to coach
  • Be curious to improve their skills further
A clock showing 15 minutes passing How long will it take?
It should take you about 75 minutes. 
Three stacks of coins with a question mark on the top How much does it cost?
  This course is free.
A certificate scroll with a rosette on it Will I get a certificate at the end?
  Yes! You will be able to download a certificate and claim a digital badge after you have completed all the modules and the feedback form. 
The word START and a question mark in a circle How do I start?
  Click on the     Join course     button at the top of this page. This will take you through to the course modules. Don't worry, if you stop a module halfway through, you can always continue later from where you left off.