Welcome to the Introduction to Coaching and Mentoring course, now with an interactive game! 

This course has been specifically designed to help you develop your understanding of coaching and mentoring and the benefits of using them when working in an emergency response. With this course and accompanying toolkit, you will be able to recognise how to structure and carry out an effective coaching or mentoring session.

This course uses video and scenarios to help you to build and strengthen your understanding of how to put coaching and mentoring skills effectively into practice.

This variation of the course includes an early version of a game that will test your practical coaching skills through different activities. As an early adopter, you will be one of the first learners to play the game.

A person with a thinking bubble Are the course and game for me?
Yes, definitely! You might be a technical specialist (e.g. nutritionist, health adviser, education manager) who is looking for a more effective way to impart knowledge to others and build their skills. You might be a manager keen to support individuals in your team. Part of your role may be to develop others or you may have been approached to be a coach and mentor within your organisation or network. This course will give you the building blocks you need to do this with confidence, while the game will give you the opportunity to test these skills in simulated sessions. 

A person with a lightbulb over their head How will I benefit from this course and game?
On completion of this course you will:

  • Understand and explain the purpose and differences between coaching and mentoring and how they can be used within the constraints of the humanitarian sector
  • Recognise the benefits of coaching and mentoring for different stakeholders
  • Describe the steps of a coaching model - What? So what? Now what?
  • Be able to hold a coaching and mentoring session
  • Be able to evaluate the effectiveness of the approach used and identify how to improve it
  • Be able to implement the coaching/mentoring phases – set up (contracting), establish the relationship, structure conversations, review the process
  • Have the confidence to practise the skills
  • Be prepared to coach
  • Be curious to improve your skills further

On completion of the game you will:

  • Be more aware of how to put into practice certain skills taught in the course
  • Better understand the practical considerations of a coaching relationship
  • Gain perspective on the larger process of coaching through your engagement with another player


A clock showing 15 minutes passing How long will it take?
The course should take you about 75 minutes and the game should take about 60 minutes

Three stacks of coins with a question mark on the top How much does it cost?
  This course is free.

A certificate scroll with a rosette on it Will I get a certificate at the end?
  Yes! You will be able to download a certificate after you have completed all the modules and the feedback form. 

The word START and a question mark in a circle How do I start?
  Click on     Join     button on this page. This will take you through to the course modules. Don't worry, if you stop a module halfway through, you can always continue later from where you left off.