Welcome to the Wellness and Resilience for Frontline Workers and Managers course. 
This course will assist you as Frontline Workers or Managers in understanding the impact that stress is having on your lives and how to build personal and organisational resilience. By the end of the course, you will have developed a personal action plan and increased knowledge of various wellness and resilience techniques to apply during stressful situations.

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Is this course for me?
Yes, definitely! Many aid workers can experience anxiety, post-traumatic stress, depression and burnout. As a result, even if you are committed and experienced, you can become unable to function at your best, meaning that crisis-affected people may not be receiving the assistance and protection that they need.

Investing in humanitarian staff wellbeing and resilience has therefore become a necessity.

The course has two stream:

    • Frontline Workers

The Frontline Workers stream provides innovative, accessible information to humanitarian workers across the globe. The course represents a shift from treatment to prevention, is applicable across all sizes of organisations, and emphasises that wellbeing is a joint responsibility of both the individual and the organisation.

The course will build your wellbeing capability and provide skills for managing stress and increasing resilience. The course includes a toolkit to support you as well as a facilitation guide.

    • Managers

As a Manager, it’s important to be aware of the issues your team is facing as well as dealing with organisational challenges such as high workloads, limited resources, and managing staff care after a critical incident. The learning will be supported by links to best practices and examples of organisational protocols. 

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How will I benefit from this course?

On completion of this course you - as a Frontline Worker - will:

  • Understand the stress that you experience as part of your job.
  • Be able to identify the warning signs to look out for in yourself and in your colleagues.
  • Develop strategies and techniques to reduce stress and help you cope with various stressful situations.


On completion of this course you - as a Manager - will:

  • Understand the stress that you experience as part of your job.
  • Be able to identify the warning signs to look out for in yourself and in your colleagues.
  • Develop strategies and techniques to reduce stress and help you cope with various stressful situations.
  • Have guidance on embedding a culture of wellness and resilience within your organisation.

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How long will it take?
 It should take you about 120 minutes including pre and post assessment.
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How much does it cost?
 This course is free.
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Will I get a certificate at the end?
 Yes! You will be able to download a certificate and claim a digital badge after you have completed pre-assessment, the module, post-assessment and the feedback form.
The word START and a question mark in a circleHow do I start?
 Click on       Join        button on this page. This will take you through to the course modules. Don't worry, if you stop a module halfway through, you can always continue later from where you left off.