Humanitarian agencies working on shelter focus on three areas: shelter, settlement and non-food items such as blankets.

These guides are for media professionals working to help audiences affected by humanitarian crises. They give a brief overview of common humanitarian issues in emergencies. They will help you understand the kinds of problems your audiences are likely to be facing in emergencies, and to work alongside relief experts to provide audiences with accurate, relevant and life-saving information.

These guides contain information on core humanitarian topics. They are intended to serve as a starting point to help you identify the kinds of issues to address in your programmes and the questions to ask relief experts. To help you identify which topics to prioritise, you should speak with local humanitarian specialists. If possible, speak with your audiences as well to find out what they need to know.

Lifeline programming is part of the broader work that humanitarian agencies refer to as 'Communicating with Communities' (CwC). It centres around ensuring good dialogue between humanitarian responders and people who are affected by crisis. CwC projects also establish ways that survivors can get the information they need and that their voices are heard by humanitarian actors. 

BBC Media Action has responded to major crises around the world, including man-made emergencies, rapid onset emergencies and epidemics. They often work in partnership with local media in affected countries, helping them create Lifeline programming for their audiences, or we establish emergency broadcasts on BBC World Service airwaves. BBC Media Action also provides capacity-strengthening to media, governments and aid providers on communication with communities.


PHAP Credentialing Program: Understanding the Humanitarian Ecosystem. 

PHAP Credentialing Program logo

This document will help you prepare for the PHAP Credentialing Program certification in Understanding the Humanitarian Ecosystem.

In particular, the document addresses some aspects of segment 2.1. of the certification assessment outline.

Read more about the PHAP Credentialing Program