Coaching is a critical leadership skill, and when used effectively it can be the difference between acceptable levels of performance and exemplary levels.

After completing this module you'll be able to describe the purpose and benefits of coaching, identify the needs of the people you are coaching, deliver effective coaching and give and receive effective feedback.

Learning objectives include:

  • Why coach?
  • What are the benefits of coaching for employees?
  • How does coaching others help you as a manager?
  • How does coaching benefit the organisation? 


This module is suitable for anyone undertaking a management role.


This course should take around 30 minutes to complete.