Course information
Short Summary:
Understanding and managing emotions.
Course short name:
UNHCR sa emotionalintelligence styles EN
Hide course from catalogue: No
Topic: Management Essentials
Management Essentials: Communication and language skills, Leadership skills
Safety and Security:
Programmatic Support:
Technical Sectors:
Humanitarian Essentials:
Language: English
Format: Online self-directed
Provider: UNHCR - The UN Refugee Agency
Region: Global
Compatibility: Offline
Welcome to the Self-awareness: Emotional intelligence course. This online course looks at how
Emotional intelligence is as important as technical or intellectual skill when it comes to being successful in a job, including being a successful manager.
The module is part of UNHCR's 'Self-awareness' series.
Is this course for me?This module is designed for managers and leaders at all levels. It was developed by UNCHCR for their own staff.
How will I benefit from this course?On completion of this course you will explore:The four domains of emotional intelligenceWays in which you can understand and manage negative emotionsHow emotional attitude affects performance
How long will it take? It should take you about 20 minutes to complete.
How much does it cost? This course is free.
Will I get a certificate at the end? Yes! You will be able to download a certificate after you have completed all the modules and the feedback form.
How do I start? Click on Join button on this page. This will take you through to the course modules. Don't worry, if you stop a module halfway through, you can always continue later from where you left off.