Welcome to the Influencing, assertiveness and negotiation course. This online course will help you learn to become more successful and confident in negotiations.  You'll discover that you need to develop your influencing skills first and learn that a significant part of influencing others lies with our assertiveness levels.  

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Is this course for me?
This course is suitable for professionals of every level, looking to improve their negotiation skills.

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How will I benefit from this course?
On completion of this course you will:
  • Understand the different areas of influence
  • Measure the extent of your assertiveness
  • Learn to communicate with confidence
  • Understand the five-step model of negotiation.
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How long will it take?
 It should take you about 30 minutes. 

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How much does it cost?
 This course is free.

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Will I get a certificate at the end?
 Yes! You will be able to download a certificate after you have completed all the modules and the feedback form.

The word START and a question mark in a circleHow do I start?
 Click on       Join        button on this page. This will take you through to the course modules. Don't worry, if you stop a module halfway through, you can always continue later from where you left off.