Emotional intelligence is as important as technical or intellectual skill when it comes to being successful in a job, including being a successful manager.
This course explores:
The four domains of emotional intelligence
Ways in which you can understand and manage negative emotions
How emotional attitude affects performance
The module is part of UNHCR's 'Self-awareness' series.
This module is designed for managers and leaders at all levels. It was developed by UNCHCR for their own staff.
This module will take around 20 minutes to complete.