Emotional intelligence is as important as technical or intellectual skill when it comes to being successful in a job, including being a successful manager. 

This course explores:

The four domains of emotional intelligence
Ways in which you can understand and manage negative emotions
How emotional attitude affects performance

The module is part of UNHCR's 'Self-awareness' series. 

Audience

This module is designed for managers and leaders at all levels. It was developed by UNCHCR for their own staff.

Length

This module will take around 20 minutes to complete.