Welcome to the Managing individuals: managing performance course. This self-study course looks at performance management, setting objectives, and preparing for and delivering appraisals.

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Is this course for me?
This module is aimed at managers and leaders at all levels. It was developed by UNHCR for their own staff, and so references UNHCR policies.
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How will I benefit from this course?
On completion of this course you will:
  • Understand the process of performance management
  • Learn how to give constructive feedback
  • Learn about appraisals and objective setting for staff
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How long will it take?
 It should take you about 30 minutes to complete. 

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How much does it cost?
 This course is free.

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Will I get a certificate at the end?
 Yes! You will be able to download a certificate after you have completed all the modules and the feedback form.

The word START and a question mark in a circleHow do I start?
 Click on       Join        button on this page. This will take you through to the course modules. Don't worry, if you stop a module halfway through, you can always continue later from where you left off.