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  1. Home
  2. CPHA Facilitators
  3. Case Management
  4. Case Management via Phone [EN]

Case Management via Phone [EN]

Completion requirements

This course aims to prepare case workers to safely deliver case management services via phone, when necessary, in the context of COVID-19 and other infectious disease outbreaks (IDOs).

    • English package English package
      • Activity - Practice Scenario.pdf Activity - Practice Scenario.pdf
      • Facilitator Guide-Case Management via Phone.pdf Facilitator Guide-Case Management via Phone.pdf
      • Learning Tool Case Management Via Phone - Tip Sheet_.pdf Learning Tool Case Management Via Phone - Tip Sheet_.pdf
      • PPT CM Via Phone Module Slide Deck.pptx PPT CM Via Phone Module Slide Deck.pptx
      • Video-Case Management via Phone.mp4 Video-Case Management via Phone.mp4

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The Humanitarian Leadership Academy is part of the Save the Children Fund - a charity registered in England and Wales (213890) and Scotland (SC039570), and a registered company limited by guarantee (178159). Registered office 1 St John’s Lane, London, EC1M 4AR.
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