Welcome to the Giving and Receiving Feedback course.

In order for an organisation to provide excellent products and services, staff need to perform to the highest of standards – but how will we know when we’re performing well, and how can we identify possible areas for improvement? This is where effective professional feedback comes in.

Effective feedback has benefits not only for the receiver, but for the giver and also for the wider business too. This online course will teach you how to seek, receive and use feedback to improve your work performance.  You can also learn about the skills needed in giving feedback to others. 

	Is this course for me?
	This course is suitable for professionals of every level.
	How will I benefit from this course?
	On completion of this course you will learn: What makes good feedback and why it is important How to seek, receive and use feedback How to give useful feedback.
	How long will it take?
	It should take you about 25 minutes to complete.
	How much does it cost?
	This course is free.
	Will I get a certificate at the end?
	Yes - you will be able to download a certificate after you have completed all the modules and the feedback form.
	How do I start?
	Scroll to the top of the page and click on the       Join course       button. This will take you through to the course content. You don't need to complete the course in one go - you can always continue later from where you left off.