Welcome to the Solving Problems by Making Effective Decisions course. 
This online course will demonstrate the skills required to analyse complex problems and plan solutions, with an emphasis on creative and rational decision-making. 
We'll examine the multifaceted difficulties that can arise in a professional context, and provide the means with which to apply decision-making techniques in assessing possible solutions. We'll also show how to plan and implement the chosen course of action.

A person with a thinking bubble
Is this course for me?
This course is suitable for professionals of every level who want to learn effective problem solving.

A person with a lightbulb over their head
How will I benefit from this course?
On completion of this course you will:
  • Define and analyse complex problems
  • Propose solutions to the problem, using decision-making techniques
  • Plan and implement a solution to the problem.

A clock showing 15 minutes passing
How long will it take?
 It should take you about 40 minutes to complete. 

Three stacks of coins with a question mark on the top
How much does it cost?
 This course is free.

A certificate scroll with a rosette on it
Will I get a certificate at the end?
 Yes - you will be able to download a certificate after you have completed all the modules and the feedback form.

The word START and a question mark in a circleHow do I start?
 Scroll to the top of the page and click on the       Join course       button. This will take you through to the course content. You don't need to complete the course in one go - you can always continue later from where you left off.