Welcome to the Influencing, Assertiveness and Negotiation course. 
This online course will help equip you with the skills and knowledge required to prevail in negotiation. We’ll provide practical examples and will use a range of popular theories and models to illustrate key areas of learning. The result is a best practice guide that includes everything from preparing for a meeting to closing the deal.

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Is this course for me?
This course is suitable for professionals of every level, looking to improve their negotiation skills.

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How will I benefit from this course?
On completion of this course you will:
  • Understand the different areas of influence
  • Measure the extent of your assertiveness
  • Learn to communicate with confidence
  • Understand the five-step model of negotiation.

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How long will it take?
 It should take you about 30 minutes. 

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How much does it cost?
 This course is free.

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Will I get a certificate at the end?
 Yes - you will be able to download a certificate after you have completed all the modules and the feedback form.

The word START and a question mark in a circleHow do I start?
 Scroll to the top of the page and click on the       Join course       button. This will take you through to the course content. You don't need to complete the course in one go - you can always continue later from where you left off.