Course information
Short Summary:
Learn to give effective and honest feedback.
Course short name:
UNHCR managing feedback EN
Hide course from catalogue: No
Topic: Management Essentials
Management Essentials: Coaching and mentoring others, Communication and language skills, Leadership skills, Staff welfare
Safety and Security:
Programmatic Support:
Technical Sectors:
Humanitarian Essentials:
Language: English
Format: Online self-directed
Provider: UNHCR - The UN Refugee Agency
Region: Global
Compatibility: Offline
Welcome to the Managing individuals: Feedback course. It’s important to build trust and reinforce strengths with colleagues and employees by providing constructive feedback. While feedback is a vital development tool, it is critical that the recipients of feedback trust that you are working for their best interests. Offering feedback is best when it is in the spirit of development and not punishment. Be sure your own motivation is constructive. In this self-study course you will learn the barriers to effective feedback, and the tools and skills to overcome them.
Is this course for me?This module is suitable for managers and leaders at all levels. It was developed by UNHCR for their own staff, and so references UNHCR policies.
How will I benefit from this course?On completion of this course you will:What effective feedback looks likeHow to give effective feedback to staff
How long will it take? It should take you about 30 minutes to complete.
How much does it cost? This course is free.
Will I get a certificate at the end? Yes! You will be able to download a certificate after you have completed all the modules and the feedback form.
How do I start? Click on Join button on this page. This will take you through to the course modules. Don't worry, if you stop a module halfway through, you can always continue later from where you left off.