Welcome to De-escalation

This self-paced microlearning module will help explain the foundational skills of de-escalation. 

	Is this course for me?
	This course was designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts who support refugees, asylees, asylum-seekers, and other clients impacted by forced displacement.
	How will I benefit from this course?
	On completion of this course you will: Learn what is de-escalation Understand the foundational of de-escalation skills Apply de-escalation skills to real-life client scenarios
	How long will it take?
	This course should take you around 30 minutes to complete.
	How much does it cost?
	This course is free!
	Will I get a certificate at the end?
	Yes - you will be able to download a certificate once you have have completed all of the modules within the course.
	How do I start?
	Scroll to the top of the page and click on the       Join course       button. This will take you through to the course content. You don't need to complete the course in one go - you can always continue later from where you left off.

Data protection and consent
This course was created and is administered by the International Rescue Committee (IRC). By joining this course you are consenting to the IRC being given access to your Kaya profile information, including your name and email address, so that they can provide the course. This may require them to contact you. Your data will be anonymized before it is used for any analysis or reporting purposes. If you have any questions about this, please email Learning@Rescue.org.